Customer Service Video

Why Use Customer Services Videos?

Welcome or Onboarding customer service videos are proven to increase customer satisfaction and build brand loyalty which leads to increased customer retention!

Customer Service Training Video.

Here at Illustrate It, we’ve demonstrated time and time again that video is your number one resource when it comes to supporting your customers. It’s a smart investment to empower your customers with the knowledge and tools to resolve their own problems and further demonstrate your product value offering.

Training Video Production.

Whether it’s a product or service demonstration video, customer onboarding video or a quick ‘how to’ video, here at Illustrate It video agency, we’re always up for a challenge, so whatever tricky concept your business has for us, you can be sure that our team has the skills and expertise to realise it fully. What’s more, you can guarantee that our talented animation team will come up with fresh ideas that will cleverly break down any tough brief and transform it into something that’s fun, easy to consume and memorable.

Gain a better understanding of what our customer service videos look like and see for yourself what we could do for you.
Watch our example customer service videos below!

Benefits of video with Illustrate It

A customer service video can easily set your product or service offering apart from the rest and raise your customer experience above and beyond the competition, so why not make a start today?

Make a great first impression that sets the tone of the customer journey from day one. With talented and experienced scriptwriters, graphic designers, and voice-over artists from all over the globe, we’re well equipped to produce a unique customer service video that presents your company in the best light and resonates with your target audience.



Dedicated Project Management.

Quality And

With a wealth of experience within the animation industry, you can put your trust in our top talent at Illustrate It to deliver a customer service video that’s shareable, holds viewers’ attention, boosts conversions, and reflects your brand’s culture and personality perfectly.

Our process is simple. We will have a kick-off call to better understand your brand, what makes it special, the message you want to convey and the best style of animation video for your needs. We will then collaborate internally and put together a script and storyboard for you to review. Once happy, we will audition over 80 voice-over artists to provide you with our top two, based on your vision and requirements. After that, our creatives will be underway with the video production, ready for signoff within your specified timeframe.

Like what you see and hear? Contact our dedicated team to kick-start your customer service video UK production. In the meantime, feel free to read more about us or visit our portfolio for further inspiration.

Trusted by Big Brands.

Let's Talk!

At Illustrate It our team have been delivering results worldwide for over a decade to 1000’s of companies from start-ups to Fortune 500 companies, non-profit organizations to digital marketing agencies.

We get to the heart of what matters to our clients. You have a passion and our passion is to create compelling stories around it that you can communicate with your customers.

To get a quote today, please complete the quote form and tell us about your new project! Once we receive this, our Creative Director will be in touch with you ASAP.